Toward Catalog of Enterprise Resource Planning (ERP) Implementation Benefits: An Empirical Analysis of an Indonesian Agricultural Company

Abstract:

Enterprise Resource Planning (ERP) systems is a complex mega-packages, integrated, and all-encompassing, system designed to support the key functional areas of organization. As an complete systems, ERP has huge impacts in business especially in helping companies for reaching competitive advantage for their business. The large amount of investment has been made by company to implement this system. However, there are various results of ERP implementation, from the huge amount of profit into huge disaster for the company. Therefore, it is important for the company to know whether their expense bring benefits to the company or not. This research aims to formulate a catalog of ERP implementation benefits, which later we used to measure the benefits gained from the ERP implementation in an agricultural company. The catalog was develop by using the five dimensions from Shang and Seddon of ERP system implementation benefits and 73 subcategories of dimension from Ranti‟s Generic IS/IT value. Our analysis in the company by using our proposed catalog showed that they have gained the benefits of ERP implementation in the following dimension; operational, managerial, strategic, IT infrastructure, and organizational with the total of 25 categories and 41 subcategories were accepted.
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