Abstract:

Business Process Management is one of the most popular management concepts developed both on theoretical and practical grounds. The dynamically changing environmental conditions require flexible actions on the part of enterprises and quick, almost immediate adjustment, agility and self-organization. Opinions of practitioners and researchers indicate that process management methods and tools are often negatively evaluated due to the inability to cope with continuous and significant changes in the environment. Therefore, there is a need to increase the flexibility of process management towards Agile Business Process Management through the use of knowledge and adaptation of agile solutions in the field of project management. The literature on the subject, as well as in practice, clearly shows the relationship between process management in dynamic terms with the support of various types of technological solutions, including the increasingly widely used Cloud Computing. Cloud Computing in the technical and functional perspective is perceived as a set of various types of services, while in the business and management perspective it can be seen as a set of possibilities and potential, which supports Agile Business Process Management. The aim of the work is to present the possibilities of supporting agile process management with solutions using technologies available in Cloud Computing and concept of Agile Business Process Management as a Service (AgileBPMaaS). AgileBPMaaS is proposed as a methodical and knowledge library and as a technical solution – meta cloud service.