Abstract:

The Corona Virus Disease 2019 (COVID-19) epidemic has touched many aspects of the health system. It was spread around the world during months and engendered a diverse mistrust for healthcare beneficiaries. Most hospitals have been confronting challenges in the therapy of the COVID-19 patients, and there is a call to minimize patient’s flow time so that the health staff is less menaced, and more patients can be handled. This paper offers a new flowchart for patient flow management in the emergency department, in the case of two Tunisian Hospitals, in order to minimize the patient waiting time and to provide a good management of patient flow during the COVID-19 epidemic.