Trust Management in Times of Uncertainty and Risk – The Case of Poland – A Critical Analysis

Abstract:

This paper offers the brief analysis of the role and importance of intra-organisational trust in Poland. Critical analysis will be dealing with the functioning of organisation in risk society described by Urlich Beck. The so-called "future processes", i.e. increasing the effectiveness of economic activities, profitability of management and personnel reduction boil down to further subordination of the personnel model and strategies to the organisational strategies. The collection and analysis of information, the concentration on procedures, the search for efficiency criteria for social potential and organisational culture and the principle of maximising effects clearly indicate the continuation of the so-called modernist tradition in management proper to the classical school of management shaping an organisational order ensuring certainty and predictability of organisational behaviour. In managing the social potential of an organisation trust has been given the status of a "technical" reality. It is assumed that trust can be managed in the same way as the remaining resources of the organisation are managed. We then reify it instrumentally. However, the growing awareness of the employees about the role and importance of organisational scenarios and specific procedures marginalises the importance of intra-organisational trust.

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