Abstract:

The problem of public quality management of education, which concerns not only the modern European educational space, but also the innovative development of humanitarian policy of the country, is analyzed. A comprehensive study of education as an object of public administration and legal regulation is conducted, a distinction between the concepts of "education", "educational service" has been made. The characteristic features and problems of the market of educational services in the conditions of social transformations are outlined. It was found that the formation of the market of educational services is an unconditional advantage in the context of globalization and the innovative and dynamic process of changes in all spheres of social development. Solving problems is necessary for the effective functioning of this area, but impossible without state intervention through public management and administration. The definition of the concept of public quality management of educational services as the activity of subjects of public administration to establish, change or terminate the rights and responsibilities of participants in educational relations through the adoption of regulations, administrative acts, legally significant actions in order to meet the needs of the individual, society and the state, is given. It is established that modern educational legislation is in the process of reform, needs updating and improvement, and a significant number of regulations in this area due to the diversity of educational relations, so the education sector is subject to state influence through clear regulations in this area. It is determined that Ukraine has developed a plan to improve and adapt the national quality assurance system of higher education in accordance with the standards and norms of the European Quality Assurance Network. It was found that the existing advantages and potential risks encourage further implementation and improvement of the quality management system with the involvement of European partners who have significant experience in this field.