Violations of the Rights of Consumers in the Market for Savings and Financial Services in the Russian Federation

Abstract:

Based on the study of banking legislation, law enforcement and judicial practice, typical violations of consumer rights in the market of savings financial services are identified. In addition, the article considers foreign experience of protection of rights of consumers of financial services.

The most common situations of violation of the rights and legitimate interests of financial services consumers in Russia at the conclusion of Bank Deposit agreements are analyzed. Also, recommendations are proposed to reduce the risks in the implementation of the protection of the rights of consumers of savings services, which was the final cause of the study