Abstract:
This paper is derived from a completed Master’s study where the objective of the research was to design an electronic registration (e-registration) web form prototype (translated from its paper-based registration form) by using appropriate HCI principles to promote good usability. The aforementioned prototype was tested, evaluated and redesigned according to the findings. This paper discusses the research process followed to conduct said research. During the researcher’s investigation into research methodologies it was clear that the design and creation of a new web form artifact to be used for electronic registration falls within the context of Design Science and this paper aims to explain why.
