Zaid Yaseen Saud Al-Dulaimi, Fedaa AbdAlmajid Sabbar Alaraji and Rabeea Yaseen Saud Al-Dulaimi, “The Impact of Using E-Commerce on Achieving Electronic Loyalty to Business Organizations (An Analytical Study on Telecommunications Companies in Baghdad),” Proceedings of the 31st International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-0-2, 25-26 April 2018, Milan, Italy, p 424-435.
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