Irwan Kamaruddin Abd Kadir, Mohd Razilan Abdul Kadir, Ap-Azli Bunawan, Alwi Mohd Yunus and Sorina Ramli, “A Case Study on Website Efficiency and User Satisfaction in the Academic Library,” Proceedings of the 29th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-7-6, 3-4 May 2017, Vienna, Austria, p.1402-1409.
Goi Chai Lee And Fayrene Chieng Yew Leh, “Customer-Based Brand Equity Towards Local Brand:Study On Malaysian Perspective,” Proceedings Of The 16th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-5-2, 29-30 June 2011, Kuala Lumpur, Malaysia, P 358-368.
Joseph Kee Ming Sia, “Sarawak Prospective Students’ Perceptions Of Choice Criteria In Selection Of A Tertiary Institution,” Proceedings Of The 16th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-5-2, 29-30 June 2011, Kuala Lumpur, Malaysia, P 1704-1720.
Dekar Urumsah, Mohammed Quaddus, And Jeremy Galbreath,“Factors Influencing The Adoption Of E-Services In Indonesian Airlines: A Field Study Approach,” Proceedings Of The 15th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-4-5, 6- 7 November 2010, Cairo, Egypt, P 497-510.