Yvonne CUSTODIO-BACHILLER, Peter BUSCH and Gustavo GUZMAN, “AI and ML Enabled BPM: A Novel Approach,” Proceedings of the 38th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-7-1, ISSN: 2767-9640, 23-24 November 2021, Seville, Spain, p 568-578.
Patrick HERNANDEZ, Peter BUSCH and Gustavo GUZMAN, “Knowledge Management Practices: Perspectives from an Australian Service Company” Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 1048-1061.
Patrick Hernandez, Peter Busch and Gustavo Guzman, “Knowledge Management Practices: Perspectives from an Australian Service Company” Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 1481-1497.
Shiang-Yuan KAO, Peter BUSCH, Gustavo GUZMAN and Louis SANZOGNI, “Success Factors for Effective Use of KM Systems in SMEs,” Proceedings of the 32nd International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-1-9, 15-16 November 2018, Seville, Spain, p 115-127.
Elaine Masa, Peter Busch, Gustavo Guzman and Louis Sanzogni, “Qualitative Analysis of Big Data Analytics in the Oil & Gas Industry,” Proceedings of the 31st International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-0-2, 25-26 April 2018, Milan, Italy, p 287-306.
Yuk Kuen Wong, “Exploring Software Reviews in Australian Practice” Proceedings of the 3rd International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-2-9, 14- 16 December 2004, Cozumel, Mexico.