Jaber Alwidian, Bassam H. Hammo and Nadim Obeid “Enhanced CBA algorithm Based on Apriori Optimization and Statistical Ranking Measure” Proceedings of the 28th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-8-3, 9-10 November 2016, Seville, Spain, p. 4291-4306.
Mufleh Amin AL Jarrah and Maan Salam “Electronic Knowledge Management Competences in Electronic Customer Relationship Management (ECRM)” Proceedings of the 26th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-5-2, 11-12 November 2015 Madrid, Spain, p 1446-1452.