Hani Abdel-Aziz and Khaled Wahba, “Building An Organizational Memory Information System For a Professional Services IT Company,” Proceedings of the 1st International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-0-5, 16- 18 December 2003, Cairo, Egypt, p.52-58.
Tamer Darwish and Khaled Wahba, “Measuring Service Quality of the Internet Service Providers after Introducing the Free Internet Model in Egypt,” Proceedings of the 1st International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-0-5, 16- 18 December 2003, Cairo, Egypt, p.158-177.