Lena-Maria Öberg, “To Capture and Preserve Documents in Processes.,” Proceedings of the 4th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-3-6, 5- 7 July 2005, Lisbon, Portugal, p 181-183.
Ulrica Löfstedt, “e-Government Services in Local Governments – Towards a Knowledge Centre,” Proceedings of the 4th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-3-6, 5- 7 July 2005, Lisbon, Portugal, p 201-202.
Erik Borglund, “Electronic record quality, necessary inter alia for trustworthy e-government services,” Proceedings of the 4th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-3-6, 5- 7 July 2005, Lisbon, Portugal, p 334-341.
Tove Engvall, “Lack of Trust and Loss of Money – Challenges in Online Financial Trade,” Proceedings of the 28th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-8-3, 9-10 November 2016, Seville, Spain, p. 954-962.