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University Research by Country
University Research Web Pages

IBIMA University research web pages are meant to showcase universities’ published research output at IBIMA International Conferences’ proceedings. 
IBIMA Conferences and their published Proceedings since 2003 are well trusted by more than 2490 Universities around the world and are internationally highly ranked and indexed.

List of Publications

Endry Nixon A and Haslinda Abdullah, “Knowledge among Military Commanders in Motivating Non-Commissioned Officers in the Infantry,” Proceedings of the 16th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-5-2, 29-30 June 2011, Kuala Lumpur, Malaysia, p 439-457.

Tan Pei Kian and Mohamad Nasir Saludin, “Measuring Service Quality through Customer Satisfaction and Complaint Management: A Case Study at the Private University Library,” Proceedings of the 12th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-1-4, 29-30 June 2009, Kuala Lumpur, Malaysia, p 146-155.

Affiaine Ahmad and Zalina Sungip, “An Assessment on Service Quality in Malaysia Insurance Industry,” Proceedings of the 10th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-9-8, 30 June – 2 July 2008, Kuala Lumpur, Malaysia, p 1391-1404.