Anna CHECHEL, Anna CHECHEL, Nataliia ORLOVA, Diana FAYVISHENKO, Inna KULCHII and Tetiana PIDLISNA, “Human Capital Development in The Process of The Use and Provision of Electronic Services in Ukraine” Proceedings of the 35th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-4-0, 1-2 April 2020, Seville, Spain, p. 1298-1308.
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