Ana Pinto Borges, Elvira Vieira and Sofia Gomes, “Municipal Tourist Tax in Porto: knowledge and Evaluation“ Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 5328-5329.
Elvira Vieira, Sofia Gomes and Ana Pinto Borges, “Happiness and Tourist Expenditures: The Empirical Evidence“ Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 5330-5332.
Ani SADAGHASHVILI and Ricardo Fontes CORREIA, “Impact of Service Recovery on Online Negative Reviews: The Case of Hospitality Industry,” Proceedings of the 32nd International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-1-9, 15-16 November 2018, Seville, Spain, p 3460-3472.