Ehsanul CHOWDHURY, Daniella FJELLSTROM, Aihie OSARENKHOE, Sudy SUKBUA and Jane O’SULLIVAN, “Resources Required for Internationalization of Swedish SMEs,” Proceedings of the 41st International Business Information Management Association (IBIMA), 2767-9640, 26-27 June 2023, Granada, Spain, p 211-211.
Daniella FJELLSTROM, Ehsanul CHOWDHURY, Tawhidul ISLAM and Sharif AHMED, “Influence of Supply Chain Factors on Reshoring Decisions – A Structured Literature Review,” Proceedings of the 41st International Business Information Management Association (IBIMA), 2767-9640, 26-27 June 2023, Granada, Spain, p 353-353.
Aihie OSARENKHOE and Daniella FJELLSTRÖM, “Depersonalization of the Customer Relationship in the age of Digitalization” Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 7611-7611.
Aihie OSARENKHOE and Daniella FJELLSTRÖM, “The Effect of Digital Marketing on Customer Relationship Management” Proceedings of the 34th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-3-3, 13-14 November 2019, Madrid, Spain, p. 7612-7622.
Akmal S. HYDER and Agneta SUNDSTRÖM, “Is CSR focused Internationalization Realistic for High-Tech Small and Medium-Sized Enterprises (SMEs)?,” Proceedings of the 32nd International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-1-9, 15-16 November 2018, Seville, Spain, p 3868-3872.
Aihie OSARENKHOE and Daniella FJELLSRÖM, “The Oxymoron of Digitalisation – A Study of Critical Factors,” Proceedings of the 32nd International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-1-9, 15-16 November 2018, Seville, Spain, p 4428-4430.
Akmal S. Hyder and Aihie Osarenkhoe, “Cross-Border Merger among Nordic Banks – A Longitudinal Study,” Proceedings of the 30th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-9-0, 8-9 November 2017, Madrid, Spain, p 855-857.
Obinna C. Ojiaku and Aihie Osarenkhoe, “Determinants of Customers’ Choice and Continuance Intentions with Mobile Data Service Provider: The Role of Past Experience,” Proceedings of the 30th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-9-0, 8-9 November 2017, Madrid, Spain, p 4926-4939.
Aihie Osarenkhoe and Daniella Fjellström, “Cluster´S Internationalisation Platform as a Springboard for Internationalisation of Firms in the Age of Digitalisation,” Proceedings of the 30th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-9-0, 8-9 November 2017, Madrid, Spain, p 3022-3032.
Aihie Osarenkhoe, “Implications of Managerial Response to Customer Dissatisfaction on Customer Loyalty,” Proceedings of the 28th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-8-3, 9-10 November 2016, Seville, Spain, p. 3615-3626.
Aihie Osarenkhoe, Mabel Birungi Komunda and Jotham Mbiito Byarugaba, “Service Quality: A Mediator of Customer Complaint Behaviour and Customer Loyalty,” Proceedings of the 26th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-5-2, 11-12 November 2015, Madrid, Spain, p.2685-2702.
Az-Eddine Bennani, Aihie Osarenkhoe, Dhiba Lhajji, and Serge Baile, “An empirical study on the propensity of ICT use by hotels in France,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p 333-341.