Ronald Uriel Ruiz Ordóñez, Javier Guzmán Obando and Yarinka Paola Correa, “Customized Change Organizational – A New Strategic Paradigm,” Proceedings of the 7th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-6-7, 14- 16 December 2006, Brescia, Italy, p.843-851.
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