Ivy CHAN and Patrick Y.K. CHAU , “When “Stickiness” Does Matter: Extension of Knowledge Creation,” Proceedings of the 3rd International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-2-9, 14- 16 December 2004, Cozumel, Mexico,

Ivy CHAN, Matsuba NG and Jackson, C. K. FOK, “Getting Knowledge Measured, Getting Knowledge Managed,” Proceedings of the 5th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-4-3, 13- 15 December 2005, Cairo, Egypt, p.198-202.

Ivy Chan, “Knowledge Management Pillars – Interplay Between Knowledge, Knowledge Workers and Knowledge Creation,” Proceedings of the 6th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-5-0, 19- 21 June 2006, Bonn, Germany, p.650-656.