Measuring Web-Based Learning Satisfaction: Business Students’ Perspectives During the Covid-19 Out-Break

Abstract:

The purpose of this research is to measure student satisfaction with web-based learning platforms during the new coronavirus COVID-19 epidemic, in light of two demographic variables i.e., gender and education level. A quantitative study approach was used, with 200 undergraduate university students from the College of Business Administration being polled on their satisfaction with web-based learning. To obtain the data, a self-administered questionnaire was created. The questionnaire's validity and reliability were assessed and SPSS was utilized to analyze and interpret the research findings. Multiple statistical methods, including mean, standard deviations, and ANOVA, were used to assess the data. According to the study's findings, students' satisfaction with web-based learning platforms is typically medium but varies depending on the object. There were no statistically significant variations in the usage of web-based learning at the level (α < 0.05) for gender or education level. This research reveals that web-based learning has risen in global popularity among students worldwide, notably during the COVID-19 pandemic lockdown period. However, there is a significant need for curriculum reformation to align with remote teaching and learning fundamental concepts. Training for faculty and students in the use of technology is also required for ongoing development in teaching best practices.