Jose ACOSTA-ROBLES, Javier GAMBOA-CRUZADO, Elizabeth CANALES AYBAR, Carlos ARROYO-PÉREZ, Mauro CRUZADO-VIERA, Norma GÁLVEZ-DÍAZ and José RODRÍGUEZ-KONG, “Systematic Literature Review Regarding Customer Management using CRM,” Proceedings of the 37th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-6-4, 30-31 May 2021, Cordoba, Spain, p 664-677.
Alberto Cahuana-Cadagán, Rodrigo Barreto-Castillo, Javier GAMBOA-CRUZADO, Hilda JÁUREGUI-ROMERO, Elizabeth CANALES-AYBAR, Mauro CRUZADO-VIERA and Alfonso TESÉN-ARROYO, “Systematic Review of the Literature on Augmented-Reality Mobile Applications for School Education,” Proceedings of the 37th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-6-4, 30-31 May 2021, Cordoba, Spain, p 678-692.
Yojan FELIX-CARHUANCHO, Jean FRANCIA-LAGUNAS, Javier GAMBOA-CRUZADO, Jorge MAYHUASCA-GUERRA, Juan PACHECO-TORRES, Alberto ALVA-ARÉVALO and Caleb RÍOS-VARGAS, “A Systematic Review of Business Intelligence Technology for Decision-Making,” Proceedings of the 37th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-6-4, 30-31 May 2021, Cordoba, Spain, p 7162-7174.
Eduardo Jesusi-Venturo, Miguel Flores-Sare, Javier GAMBOA-CRUZADO, José HERRERA SALAZAR and Johny PRETELL CRUZADO, “Systematic Literature Review on Business Intelligence for Decision-Making in Customer Affiliation,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 2516-2533.
Brandon GRADOS-ALVAREZ, Javier GAMBOA-CRUZADO, Norma GÁLVEZ-DÍAZ, Carlos GUILLERMO PAUCAR, Carlos ALMIDÓN ORTIZ and Renzo CAÑOTE FLORES, “Machine Learning for Diagnosis of Heart Disease: A Systematic Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 4109-4121.
Bryan ESTRADA-GOMEZ, Oscar DE LA CRUZ-OCAS, Javier GAMBOA-CRUZADO, Huber RODRIGUEZ-NOMURA, Percy DE LA CRUZ-VELEZ DE VILLA, Magaly ARANGÜENA-YLLANES and Carlos ALMIDÓN ORTIZ, “Machine Learning with Python and NLP for Bibliographic Analysis: A Systematic Literature Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 4175-4188.
Mayte MODESTO-JAVIER, Smart VELÁSQUEZ-TAMAYO, Javier GAMBOA-CRUZADO, Guillermo PAUCAR-CARLOS and Fernando SINCHE CRISPÍN, “Machine Learning for Text Analysis: A Systematic Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 4273-4287.
Miguel QUIROZ-CERVERA, Daniel YAÑEZ-AGURTO, Javier GAMBOA-CRUZADO, Alfonso ROMERO BAYLÓN, Waldy GRANDEZ PIZARRO and Roger CHANDUVÍ CALDERÓN, “A Systematic Review on Hotel Reservation Management using Mobile Applications,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 4807-4827.
Alexander RODRÍGUEZ ÁNGELES, Romario FLORES-TAIPE, Javier GAMBOA-CRUZADO, Guillermo PAUCAR-CARLOS, Luis SOTO-SOTO and Augusto HIDALGO SÁNCHEZ, “Academic E-Learning and Learning Management System for Teaching-Learning: Systematic Literature Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8466-8481.
Fernando POLANCO-SOLGORRE, Joel CUENCA-VILLOGAS, Javier GAMBOA-CRUZADO, Liset RODRIGUEZ BACA, Carlos CHAVEZ HERRERA and Anibal SIFUENTES DAMIÁN, “A Systematic Literature Review on Management of Public Transport in Real Time using a Geolocation System,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8663-8676.
Alexander AGUILAR-CHÁVEZ, Jeshuá BANDA-BARRIENTOS, Javier GAMBOA-CRUZADO, Norma GÁLVEZ-DÍAZ, Liset RODRIGUEZ BACA, Guillermo PAUCAR-CARLOS and Jefferson LÓPEZ GOYCOCHEA, “Systematic Literature Review on Web Applications for Medical Attention and Medical Appointments,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8721-8735.
Jorge ACHULLA PALACIOS, Carlos GRANADOS SORIA, Javier GAMBOA-CRUZADO, Huber RODRIGUEZ-NOMURA, Leonidas ASTO HUAMAN and Amanda DURÁN-CARHUAMACA, “Systematic Review of the Literature on Information Security Management Implementing Good Practices based on ISO 27001,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8736-8751.
Maria ARDAYA-SERVIGÓN, Gianpaul NINALAYA-VALVERDE, Javier GAMBOA-CRUZADO, Roger CHANDUVÍ CALDERÓN, Anibal SIFUENTES DAMIÁN, Carlos CHAVEZ HERRERA and Jorge INCHE MITMA, “Mobile Applications for Location and Access to Places of Interest: A Systematic Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8763-8776.
Prieto ZARATE RODRIGO, Javier GAMBOA-CRUZADO, Alberto JIMENEZ GARCÍA, Oscar MUJICA RUIZ, María RODRÍGUEZ KONG and Augusto HIDALGO-SÁNCHEZ, “Information Management Using Mobile Apps: A Systematic Review,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 8807-8821.